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Privacy Policy

Learn how Dhairya IAS collects, uses, and protects your personal information.

1. Information We Collect

At Dhairya IAS, we prioritize your privacy and ensure that your data is handled with complete transparency. We collect information only to provide efficient services, personalized guidance, and an enhanced learning experience. Your data helps us improve communication, offer relevant study materials, and maintain a secure learning platform.

Information is collected when you register for a course, contact us, subscribe to updates, or interact with our website. Technical details such as IP address, device type, browser version, and usage activity may also be collected to ensure better performance and security.

Personal Information

Name, email address, phone number, and other details shared during registration or while contacting our support team. This helps us verify your identity and personalize your experience.

Course & Activity Data

Course history, attendance, test performance, and interaction logs used to enhance academic support and track your preparation progress.

Technical Information

IP address, device details, browser type, and usage patterns collected to keep our platform secure and running smoothly.

Communication Data

Messages, queries, feedback, and call details shared while interacting with us — helping us improve support and respond effectively.

2. How We Use Your Information

We use the information you provide to deliver a seamless, personalized, and secure learning experience at Dhairya IAS. Your data helps us improve communication, enhance academic support, maintain platform security, and offer timely updates. We never sell, misuse, or share your information without consent.

Communication & Support

Your information allows us to respond to your queries, assist you promptly, and communicate important updates regarding your classes and services.

Class & Course Updates

We send essential notifications such as class timings, schedule changes, test updates, and course announcements to keep you informed and prepared.

Improving User Experience

Browsing patterns and technical data help us optimize website performance, improve teaching methods, and enhance your overall learning journey.

Secure & Accurate Records

We maintain accurate internal records for enrollment management, fee tracking, test evaluations, and administrative purposes to ensure smooth operations.

Secure Systems

All user data is stored on secure servers with restricted access.

Access Control

Only authorized personnel can handle sensitive user information.

Continuous Monitoring

We monitor our systems to detect and prevent unauthorized access.

Regular Updates

Systems and security protocols are regularly updated to ensure safety.